Make it really hard to let users tell you about problems. Then when they do, ignore them (or at least seem to). If you want to report a bug on Android, how do you do it? Go ahead, try. I'll wait. Most likely you didn't find it. Try searching for "Android Issues" on Google, that will take you to the Issues list.
There's a lot of them. The image above shows 16206 of issues marked as defects. The theory is that you can star an issue to cast your vote and supposedly the most starred issues get addressed first. Only 432 are marked "Assigned"--meaning someone is working on it leaving 15774 in limbo.
Mike Fratto is a principal analyst at Current Analysis, covering the Enterprise Networking and Data Center Technology markets. Prior to that, Mike was with UBM Tech for 15 years, and served as editor of Network Computing. He was also lead analyst for InformationWeek Analytics ... View Full Bio