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Cisco Targets Small Enterprises With Unified Communications

New products promise to give small and midsize businesses the foundation to tie multiple communications methods together

Cisco is setting its sights on small and midsize businesses that are hungry for technology that pulls together multiple communications methods into a more manageable format with a new suite of unified communications products.

The vendor recently unveiled its Smart Business Communications System, a series of new SMB-focused communications products built around its Cisco Unified Communications 500 series IP telephony platform. The offering combines telephony apps with productivity applications calendaring, e-mail, instant messaging and customer relationship management (CRM) packages. The Unified Communications 500 Series works with all of Cisco's IP phones.

Also part of the rollout, Cisco delivered a wireless access point and wireless mobility controller, a Power over Ethernet (PoE) switch and a configuration tool with a graphical interface to set up telephony, messaging, switching, wireless LANs and firewalls. The vendor is also offering small enterprises a management solution that delivers real-time data that network administrators can use to diagnose and correct problems remotely.

The Cisco Smart Business Communication System will ship through reseller partners beginning in June.

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