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Working Toward Working Together: Page 4 of 4

A: It's not easy. With most applications in IT, you can see where you are at the beginning, when you're at the end, and thus what you've achieved. Collaboration is almost inherently a recursive process, because each new form of collaboration creates another one. To measure it, you have to get more granular than you ever were before, such as saying, "If we hadn't pulled these three people together, we wouldn't have created this process."

Feedback question: Tell us your biggest challenge when it comes to getting collaboration to work, from either a cultural or a technological standpoint.