Take an expensive, critical service. Add technology challenges, a growing customer base, and a widening geographic area. Now, you're living in Andrew Blackmon's world.
Blackmon is director of infrastructure and technology services for Children's Hospital of Colorado, an affiliate of the medical school of the University of Colorado and a key healthcare provider for children in an 11-state region. Once upon a time, all this happened at a single campus of buildings in downtown Denver, but since 2007, things have been changing in ways that make service much better for patients and clinicians -- and much more challenging for IT.
When I met with Andrew Blackmon at the Enterprise Connect conference in Orlando, Fla., he was eager to talk about his experience building a network to connect more than 16 separate clinics and campuses into a single, collaborative organization focused on providing critically needed care to sick and injured children.
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