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Microsoft Lync: 10 Ways To Do More

Lync does much more than instant messaging. Check out these tips and tricks for getting the most from this communication and collaboration tool.
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Domenick1690
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Domenick1690,
User Rank: Apprentice
7/8/2014 | 11:27:03 AM
Lync also has a suite of APIs
What a lot of people don't realize is that Lync also has an extensive suite of APIs that allows developers like us to integrate and build applications on top of it. We've developed an entire 3D virtual environment that our customers use for instructor led training engagements. Our app relies on Lync to provide voice conferencing, instant messaging, and even application sharing to all of the virtual participants. 
RobM408
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RobM408,
User Rank: Apprentice
6/27/2014 | 7:06:22 AM
Underutilized
Lync is more useful than most know, mainly because of the lack of information about it which I blame on Microsoft.  It took me a long time to master all these functions of Lync, even adding external users can be a challenge if both sides do not have external access turned on.  Still, I am very happy I can offer it to my clients as a rich feature of SharePoint\Office 365.  I am hoping MSFT eventually ties in Skype more intuitively as so many use it already (and it has the ability to edit IM posts which Lync lacks).  

This tool can be huge in opening up collaboration.  Everything from status (green-yellow-red) to quick information exchanges to desktop sharing to full blown conference room type meetings, with or without video. The tool is an under the radar feature which many companies are underutilizing due to lack of familiarization.

Rob

Caladan Consutling, Inc.
Stratustician
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Stratustician,
User Rank: Strategist
4/18/2014 | 11:19:43 AM
Re: Lync potential
A company I used to work for was a strong Lync shop, but honestly, most users still relied on it as an IM system.  Lync has a strong potential to replace a full UC build, and offers great services in terms of desktop sharing and video conferencing, making it also a potential competitor to web meeting services.  I think the issue relies lies in that users aren't getting the training required to leverage all these functionalities which is the real force holding up mass adoption of Lync.
Shane M. O'Neill
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Shane M. O'Neill,
User Rank: Apprentice
4/18/2014 | 10:44:22 AM
Lync potential
Lync is more diverse than just IM and video calls. But companies have been slow to use all its rich features. I think Microsoft buying Skype created confusion that still exists today about how Skype and Lync are different. Also I think you're better off using Lync on Windows. I'm using Office for Mac 2011 and the Lync features are bare bones. I can't figure out for the life of me how to add my headshot to Lync on a Mac, but this is an easy thing to do in the Windows version of Lync 2013.
Jim Donahue
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Jim Donahue,
User Rank: Apprentice
4/17/2014 | 11:02:46 AM
Hmmm
Lync does a lot more than I knew. Too bad our IT department didn't explain it all.
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