Pall said the new software includes a complete communications solution, with full enterprise telephony; a familiar and powerful way to communicate and collaborate using a sleek, simplified Communicator client that works with Microsoft Office, Microsoft SharePoint Server and Microsoft Exchange; and a versatile platform that allows customers to embed communications in applications. In addition, customers will be able to use instant messaging, presence and other capabilities of the software both on-premises and in the cloud with Microsoft Office Communications Online.
Among the capabilities demonstrated today, Pall showed how Communications Server "14" helps people find colleagues based on their expertise through a new skill search feature; understand when their colleagues are available to collaborate and, with a new location-awareness feature, where they are available; easily initiate collaboration; and bring together the content, resources and people needed to work together.
Three years ago, business communications technology began the transformation from technology silos into an integrated software platform. Now, Microsoft's unified communications software has been adopted broadly by millions of customers.
In his keynote address, Pall predicted that technologies such as Communications Server "14" will usher in a new chapter in business communications, the rise of "connected communications." He predicted that, in the next three years, more than 75 percent of new business applications will include embedded unified communications, and plain business calls will become outdated with more than 50 percent of voice over Internet protocol (VoIP) calls incorporating more than just voice.