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Avaya: CEBP Too Complex: Page 3 of 3

An e-mail out-of-office announcement could be played to a caller using text-to-speech media services and a list of options provided to the caller, including the ability to reach the next available, skilled person to help. Based on location proximity triggers, a pre-recorded message could be delivered to the recipient, alerting him or her of an impending arrival.

Avaya ACE 2.3 is currently available. The list price starts at $10,000 for the base software. There is a per-user fee ranging from $35 to $115, depending on the application. A per-user list price of $100 is available for the integrated suite of APIs, Web services and JAVA APIs.