Unified Communications

05:01 AM
Connect Directly
RSS
E-Mail
50%
50%

AOL Teams With WebEx For Enterprise IM

It's WebEx's second try at partnering with a big consumer IM vendor to get into the enterprise IM market. In 2003, WebEx partnered with Yahoo, only to have Yahoo close

AOL, Inc. and WebEx Communications, Inc. are teaming up to provide instant messaging service for businesses.

"The idea is to bring AOL instant messaging and the WebEx collaboration suite together in a new and highly integrated way for professional users," says Brian Curry, VP of premium and subscription services at AOL.

For WebEx, the idea is to try again: On June 13, 2003, Yahoo and WebEx announced plans to integrate WebEx Meeting Center with Yahoo Messenger Enterprise Edition. In October of that year, Yahoo closed its enterprise software division to focus on the consumer space. By mid-2004, Yahoo ceased distributing its enterprise IM client.

In a 2004 blog post titled "Yahoo Cans Enterprise Messenger," Yahoo engineer Jeremy Zawodny wrote, "And it's about time. … The thing really was a freaking money pit." The lesson: "If you're offering a service that customers don't want and it's costing you money, you're probably on the wrong track. Give it up."

Perhaps the second time's a charm.

Previous
1 of 3
Next
Comment  | 
Print  | 
More Insights
Cartoon
Slideshows
Audio Interviews
Archived Audio Interviews
Jeremy Schulman, founder of Schprockits, a network automation startup operating in stealth mode, joins us to explore whether networking professionals all need to learn programming in order to remain employed.
White Papers
Register for Network Computing Newsletters
Current Issue
2014 State of Unified Communications
2014 State of Unified Communications
If you thought consumerization killed UC, think again: 70% of our 488 respondents have or plan to put systems in place. Of those, 34% will roll UC out to 76% or more of their user base. And there’s some good news for UCaaS providers.
Video
Twitter Feed