InformationWeeks 2014 Unified Communications Survey shows a revitalized market; 77% of 488 respondents have deployed UC or plan to within 24 months. Among those deploying or with plans, internal IT owns this tech: 40% will keep UC completely on premises vs. 3% going all cloud. For hybrid setups, 24% are primarily on premises vs. 17% mostly cloud.
But there is hope for service providers: 19% of those deploying UC within 24 months are unsure of their model. These shops could be persuaded to go cloud, given the right incentives.