Today's employees have a variety of methods for interacting with coworkers, business partners and customers, including voice, IM, e-mail and video. They can also use a variety of devices, including VoIP phones, laptops with Webcams, and smartphones and tablets. Unified communications aims to integrate all these tools into a comprehensive platform for seamless interactivity. Unified communications are also becoming tied in to collaboration and enterprise social networking systems. Our Unified Communications Tech Center delivers best practices, examines new products, and shares strategies to help you make the most of UC.
News and Analysis
The Case For More Granular Network QoS
Vendor-supplied settings for network quality of service won't cut it when prioritizing critical apps, VoIP and video traffic. Invest in developing a network QoS strategy.
Ospcode's Private Chef Gets Cooking with Facebook
News roundup: Opscode updates Private Chef automation software; AirWatch and ForeScout team up for mobile security; WatchGuard unveils seven XTM appliances; HP gets agile.
More Stories
Blogs
Will Mobile Drive or Replace UC?
December 13, 2012 01:02 PM
Posted by
UC vendors must create a more integrated experience on mobile devices to capture the ease of use and flexibility that users demand on smartphones and tablets—and to counter native capabilities that could make UC less relevant.
A UC Deployment's Most Important Ingredient: the VAR
December 07, 2012 01:13 PM
Posted by Michael Finneran
Picking the right UC technology is important, but unless you have unlimited IT resources you’ll be relying on outside services for deployment, training and more. The right VAR can make a UC rollout shine.
See all blogs by Michael Finneran
The Case for UC Interoperability
November 28, 2012 07:44 PM
Posted by Michael Finneran
A lack of interoperability among unified communications platforms isn't suited to today's business needs, particularly because partners, suppliers and resellers need to collaborate and communicate more closely than ever. It's time for the UC industry to step up.
See all blogs by Michael Finneran
802.11ac: 5 Steps to Prepare for Next-Gen WLANs
November 26, 2012 11:56 AM
Posted by Lee H. Badman
The 802.11ac wireless standard will be ratified in 2013, and pre-standard consumer hardware is on the market. Follow these five steps to prepare now for the day when 802.11ac comes knocking.
See all blogs by Lee H. Badman
Finding the ROI for Unified Communications
November 14, 2012 12:50 PM
Posted by Michael Finneran
Companies that examine the business case for UC often focus on the "unified" aspect. But the real returns come from integration. Here's why.
See all blogs by Michael Finneran
