Tech Center: Unified Communications

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Unified CommunicationsTech Center

Today's employees have a variety of methods for interacting with coworkers, business partners and customers, including voice, IM, e-mail and video. They can also use a variety of devices, including VoIP phones, laptops with Webcams, and smartphones and tablets. Unified communications aims to integrate all these tools into a comprehensive platform for seamless interactivity. Unified communications are also becoming tied in to collaboration and enterprise social networking systems. Our Unified Communications Tech Center delivers best practices, examines new products, and shares strategies to help you make the most of UC.

News and Analysis

Ospcode's Private Chef Gets Cooking with Facebook

News roundup: Opscode updates Private Chef automation software; AirWatch and ForeScout team up for mobile security; WatchGuard unveils seven XTM appliances; HP gets agile.

Best of Interop 2013 Nominations Open

Nominations are now open for the Best of Interop awards in Las Vegas. The awards recognize innovative hardware and software that advance business technology. Award categories include cloud and virtualization, networking, mobility, security and storage.

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Blogs

Finding the ROI for Unified Communications

November 14, 2012 12:50 PM

Posted by Michael Finneran

Companies that examine the business case for UC often focus on the "unified" aspect. But the real returns come from integration. Here's why.

See all blogs by Michael Finneran

| Full Post

Tags: Unified communications, UC, presence, UCStrategies, ROI

Channel: UC & VoIP

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Unified Communications Reports

Enterprise Video: A Viable Option

Videoconferencing has the potential to go mainstream-if it can overcome technology and business challenges. We look at the impediments and potential of enterprise videoconferencing.

Why Mobility Could Save Enterprise UC

Collaboration. Efficiency. Speedier customer service. The same factors that have long been cornerstones of unified communications projects are prompting companies to support a range of mobile devices. However, closed operating systems like Apple's iOS present a formidable obstacle for UC vendors.

Premium Content

IDC Expert ROI Solution Brief: Assessing the Business Value of Unified Communications

IDC forecasts the worldwide enterprise network equipment market will reach $42.6 billion in revenue in 2012. It is expected that UC components such as IP telephony, video, and mobility to be main drivers for network upgrades and expansions. Download this white paper to learn how you can measure the benefits of UC from reduced costs, increased availability, and improved IT.

Ignite Collaboration and Worker Productivity with Microsoft Lync

If your company already uses Microsoft Lync for instant messaging, web presence and conferencing, you probably know that unified communications and collaboration (UC&C) means running all communications vehicles on a single, common, unified platform. Download this white paper to learn how you can deliver a consistent worker experience and enable fast adoption and easy management with Lync.

It's Time to Make Communicating Simple and Continuous

Unified communications and collaboration (UC&C) solutions offer enhanced user productivity and reduced costs from streamlined communications. These benefits are exciting, but they can also place significant demands on network performance, quality of service (QoS), scalability and security. That's why HP and Microsoft joined together to create and deliver the most complete, end-to-end UC&C solution, optimized for Microsoft Lync. Download this paper to learn how you can leverage complete end-to-end solution for Microsoft Lync within your organization.

Unify Communications Quickly: HP AppSystem for Microsoft Lync

By combining communications tools such as instant messaging, presence, telephony, unified messaging, video conferencing, data sharing, and email, the technology known as unified communications (UC) lets your employees communicate and collaborate as never before. Download this white paper to find out how UC can help your business gain a competitive edge as you make faster and better decisions, attract and retain top talent, and benefit from cost containment through redeployment or reduction in IT, real estate and travel expenses.