Today's employees have a variety of methods for interacting with coworkers, business partners and customers, including voice, IM, e-mail and video. They can also use a variety of devices, including VoIP phones, laptops with Webcams, and smartphones and tablets. Unified communications aims to integrate all these tools into a comprehensive platform for seamless interactivity. Unified communications are also becoming tied in to collaboration and enterprise social networking systems. Our Unified Communications Tech Center delivers best practices, examines new products, and shares strategies to help you make the most of UC.
News and Analysis
The Case For More Granular Network QoS
Vendor-supplied settings for network quality of service won't cut it when prioritizing critical apps, VoIP and video traffic. Invest in developing a network QoS strategy.
Ospcode's Private Chef Gets Cooking with Facebook
News roundup: Opscode updates Private Chef automation software; AirWatch and ForeScout team up for mobile security; WatchGuard unveils seven XTM appliances; HP gets agile.
More Stories
Blogs
VoIP Planning: 3 Critical Steps
September 05, 2013 03:29 PM
Posted by Amy Arnold
Don't overlook these core considerations when implementing VoIP or you may find yourself in the middle of a disaster. Plan properly to ensure a successful deployment.
See all blogs by Amy Arnold
Advice to New Network Engineers
August 12, 2013 01:31 PM
Posted by Amy Arnold
Here are two key steps that can help make the difference between a short, unhappy stint and a long, successful career in networking.
See all blogs by Amy Arnold
Debugging Cisco Voice: How To Streamline The Process
August 01, 2013 11:54 AM
Posted by Amy Arnold
Going through pages of debug output from a Cisco Voice Gateway is tedious and time-consuming, but there's a filtering tool that can make the job easier. Here's how to use it.
See all blogs by Amy Arnold
Vidyo Rethinks Enterprise Video Conferencing
March 18, 2013 03:29 PM
Posted by
Vidyo provides enterprises with a software alternative to proprietary, and often expensive, video conferencing systems.
RCS, WebRTC Will Unlock Mobile UC Potential
February 11, 2013 03:44 PM
Posted by Michael Finneran
New standards such as RCS and WebRTC aim to bring unified communications (UC) capabilities to browsers and mobile devices, which may open a new competitive front for enterprise UC providers.
See all blogs by Michael Finneran
Open Spectrum Does Not Mean Free Internet
February 06, 2013 10:50 AM
Posted by Larry Seltzer
There's a common misconception that a plan to open up more unlicensed, unmanaged spectrum will mean free Wi-Fi for all. Expect a lot of wonderful things, including competition for cellular carriers, but not for free.
See all blogs by Larry Seltzer
