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Tom Sweeney, President, CEO, and Chairman, ManagedStorage International: Page 9 of 11

Byte and Switch: So how do you see ManagedStorage differentiating itself in the market?

Sweeney: We continue to specialize in the data protection area. It can be difficult for enterprises to find a provider to run data protection services and not take over your whole data center. We can also work well with integrators. This is a case where because of MSI's expertise we can go into an existing client's operations and guarantee improvement in backup and availability of data... basically, monitor and manage every single backup job for really large infrastructures.

Byte and Switch: So enterprises can't get this kind of service elsewhere?

Sweeney: We've been very focused on defining a unique position. We can help enterprises take costs out, eliminate staff doing a lot of work. We can guarantee operational improvement and sometimes savings up to 50 percent.

We let service providers increase revenues, be more competitive in the marketplace, and of course they get the opportunity to create a very sticky service in terms of differentiation.