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Tom Sweeney, President, CEO, and Chairman, ManagedStorage International: Page 7 of 11

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Byte and Switch: Describe your enterprise program.

Sweeney: We have a set of services due to launch officially in January. We will monitor the storage assets you already have in the data center as an enterprise client – and all of the sub-assets, such as tape libraries and servers, or IP or SAN switches. Our service will look across all the storage infrastructure and provide monitoring and alert-and-notification services. Customers can ask us to manage all contracts with vendors. You can add to that a backup and verification application, and a customer could actually ask us to provide infrastructure hardware and software as well.

Byte and Switch: Any new business arrangements or partnerships?

Sweeney: We are signing a reseller contract today [December 23, 2003] with a professional services outfit in the U.S. to sell to their enterprise customers. We will also announce new customers in Tokyo and a major service provider in Bermuda in January, and we have other work going on in Asia.