The ease of migration was one factor that Credit Immobilier officials stressed to IBM, said Nicolas Sekkaki, vice president of IBM's Western Europe systems and technology group. "We aimed to give them a clear roadmap where they could see the return on investment in their operations, a manageable migration, consolidation and the ability to be running the systems without any break," Sekkaki said.
The result? "We met our transition of the system in the nine months we'd planned for it, without any major problems," said Bergougnoux. "And we never stopped our operations." He also cited the consolidation of operations, which has let Credit Immobilier bring all IT operations into one office with a unified staff of 80, cutting administrative and personnel costs in the process.
The main immediate benefit to Credit Immobilier, said Bergougnoux, has been the boost in transaction speed. "Mortgage applications that we processed before in days, we do now in hours," he said. "This is an very competitive business here in France, and that improvement has allowed us to increase our business."
The server upgrade will also improve Credit Immobilier's compliance with IAS (International Accounting Standards) and Basel II regulations, Sekkaki said.
Bob Friday, Chief AI Officer for Juniper Networks, explains how the advanced technology is transforming operations.
Contact center leaders from 8x8, Awaken Intelligence, and 360insight discuss the importance of agent experience.
AI may force enterprises to rewire parts of their data centers so they are fully optimized to run such workloads. The question is do you use Ethernet or InfiniBand?
