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SaaS Wave Breaks Big: Page 2 of 3

Services specialist Iron Mountain beat both Symantec and EMC to the punch with its own SaaS offerings, which include an online backup partnership with SaskTel and a service for protecting SaaS applications.

CommVault is also ramping up its efforts in the SaaS arena, unveiling its Remote Operations Management Service (ROMS) yesterday. The Web-based automation service is geared toward firms that want to monitor their systems overnight, on weekends, and during holidays.

Elsewhere, backup software specialist Zmanda has tied its software to Amazon's S3 service as part of a disaster recovery offering.

Clearly, SaaS is the wave of the future, but try telling that to the average CIO or IT manager. In a recent Byte and Switch poll, only 28 percent of respondents said they were currently using the technology.

Of the reasons cited against using SaaS, concerns about security and loss of control topped the list, followed by pricing issues. Even Google, which is said to be exploring a number of online storage services, has acknowledged users' SaaS concerns.