"I haven't completely finished reading them yet," Martins says of the new rules. "I don't think it will affect me too much because we've taken the overkill approach of saving every email going in and out. As a retail company, our requirements aren't as difficult to meet as some industries such as health care or financial services. But as a public company, we have to keep track of normal compliance initiatives."
Dave Raffo, News Editor, Byte and Switch
Bob Friday, Chief AI Officer for Juniper Networks, explains how the advanced technology is transforming operations.
Contact center leaders from 8x8, Awaken Intelligence, and 360insight discuss the importance of agent experience.
AI may force enterprises to rewire parts of their data centers so they are fully optimized to run such workloads. The question is do you use Ethernet or InfiniBand?
