The spokesman adds that the two product lines eventually will speak directly to each other. "Right now there is integration between the technologies through third parties, but we will be doing tighter integration in the near term," he says. Integrators such as Matrix Logic Corp. and SynApps Solutions offer software and services to link Documentum and Authentica wares.
Byron Dagley, CEO of employee benefits firm USAdmin Services LLC, which uses Authentica to secure email communications with its clients and partners, tells Byte and Switch that he likes the sound of a link-up between Authentica and Documentum. "We're using third-party tools to handle our confidential document storage, so the possibility of integration there is appealing," he says.
Dagley also wants to see EMC match the startup's support levels. "We don't care who owns Authentica. The only thing that I am looking for is the same level of service and the same level of product enhancement that [Authentica] has today."
Another EMC customer from the government sector, who asked not to be named, told Byte and Switch that it's about time EMC added to Documentum's records management story. "It's a good move," he says. "I think that it's a hole that needs to filled."
EMC has come under fire in the past for playing its roadmap cards close to its chest, although the vendor has made a number of Documentum announcements over recent months, including a partnership with Google. (See York Saves With Content Management , EMC Offers New Documentum, EMC Adds Customer Service, EMC Enhances Colloboration, and EMC Googles Documentum.)