What is the takeaway for companies? That e-discovery does not begin with a litigation matter, or even a reasonable expectation of one. It begins with well-managed archives, document retention policies that do not depend on individual employees, and enforceable procedures. Given the large size of modern archives, this will take an investment in archive management software that can admit e-discovery queries. This may take the form of a native ability to search an archive for e-discovery or compliance queries, or may require integration with a tool that does.
InformationWeek Analytics has published an independent analysis of the challenges around enterprise storage. Download the report here (registration required).
Bob Friday, Chief AI Officer for Juniper Networks, explains how the advanced technology is transforming operations.
Contact center leaders from 8x8, Awaken Intelligence, and 360insight discuss the importance of agent experience.
AI may force enterprises to rewire parts of their data centers so they are fully optimized to run such workloads. The question is do you use Ethernet or InfiniBand?
