The first step in diagnosing any computer problem is ensuring you have the proper client, protocol, and service installed on the involved PCs. Regardless of which version of Windows your customers use, make sure they have Client for Microsoft Networks, TCP/IP, and File and Printer Sharing installed. You should remove all other clients, protocols, and services.
Bob Friday, Chief AI Officer for Juniper Networks, explains how the advanced technology is transforming operations.
Contact center leaders from 8x8, Awaken Intelligence, and 360insight discuss the importance of agent experience.
AI may force enterprises to rewire parts of their data centers so they are fully optimized to run such workloads. The question is do you use Ethernet or InfiniBand?
