Upcoming Events

Where the Cloud Touches Down: Simplifying Data Center Infrastructure Management

Thursday, July 25, 2013
10:00 AM PT/1:00 PM ET

In most data centers, DCIM rests on a shaky foundation of manual record keeping and scattered documentation. OpManager replaces data center documentation with a single repository for data, QRCodes for asset tracking, accurate 3D mapping of asset locations, and a configuration management database (CMDB). In this webcast, sponsored by ManageEngine, you will see how a real-world datacenter mapping stored in racktables gets imported into OpManager, which then provides a 3D visualization of where assets actually are. You'll also see how the QR Code generator helps you make the link between real assets and the monitoring world, and how the layered CMDB provides a single point of view for all your configuration data.

Register Now!

A Network Computing Webinar:
SDN First Steps

Thursday, August 8, 2013
11:00 AM PT / 2:00 PM ET

This webinar will help attendees understand the overall concept of SDN and its benefits, describe the different conceptual approaches to SDN, and examine the various technologies, both proprietary and open source, that are emerging. It will also help users decide whether SDN makes sense in their environment, and outline the first steps IT can take for testing SDN technologies.

Register Now!

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Results tagged "call centers"

Total Search Results : 8

The Skype-Avaya Matchup May Transform The Call Center

October 04, 2010 09:30 AM
Avaya and Skype have announced a joint integration that makes Skype services available on a variety of Avaya platforms. Under the terms of the relationship, Avaya customers in the US will be able to make global calls via Skype right from their Avaya communications system. This is good news for enterprises today because the partnership can help them cut costs. In the long term, it may be even better news for contact centers because it will provide greater opportunity for businesses to connect with customers via voice, video, IM and more.

In Case of Emergency, Go To MySpace

February 15, 2007 09:06 PM
Scientists propose using social network Web sites in the event of major calamities.

Doctors Look To VoIP To Bridge Language Barriers

August 14, 2006 04:00 AM
Call center uses voice and video over IP to connect doctors and patients with translators

EDS Latest Tech Giant to Increase Offshore Hiring

March 22, 2006 04:00 PM
The Dallas-based provider of IT and BPO services plans to double its staff in Hungary, where it currently employs about 1,100 workers.

HP, Novell Join Forces

March 25, 2004 05:00 PM
Hewlett-Packard and Novell announced a partnership on Wednesday that will bring SuSE's open-source Linux operating system to select HP desktop and laptop systems in the second half of 2004.

HP, Novell Join Forces To Put Linux On The Desktop

March 24, 2004 09:00 PM
Hewlett-Packard and Novell announced a partnership on Wednesday that will bring SuSE's open-source Linux operating system to select HP desktop and laptop systems in the second half of 2004.

Offshore Outsourcing Is Less Of A Threat To Jobs

January 24, 2004 01:00 AM
Offshore outsourcing is less of a threat to call center jobs than what many people believe, a research firm said Friday.

Outsourcing Contributes To IT Salaries' Downward Spiral

January 15, 2004 01:00 AM
The growing number of companies moving information technology work to low-wage foreign countries has driven down salaries for many IT jobs in the U.S., and the trend is expected to

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