Results tagged "SLAs"
Total Search Results : 18
10 Ways Software-Defined Networking Will Change IT
September 30, 2013 03:30 PM
When networking professionals converge upon New York for Interop this week, software-defined networking (SDN) stands to establish itself as a major theme throughout session talks and informal conversations. As the industry watches the results of early adopter case studies and hears pundits advocate for this new means of controlling the network fabric, consensus is building for the potential that SDN could be an IT game-changer. Here's how, in the words of experts from around the industry.The Case For More Granular Network QoS
September 17, 2013 01:53 PM
Vendor-supplied settings for network quality of service won't cut it when prioritizing critical apps, VoIP and video traffic. Invest in developing a network QoS strategy.Defining Cloud SLAs Is Critical
April 30, 2012 09:00 AM
Industry experts say that as IT functions are increasingly moved to the cloud, it’s important to carefully define your goals in service level agreements so that corners are not cut in an effort to increase the provider’s bottom line. SLAs written with cloud providers must remain specific, measurable, achievable, relevant and timely, and should leave no ambiguity as to what both service providers and service consumers expect.Help Desk Becoming New IT Frontier?
April 10, 2012 09:00 AM
The help desk traditionally rests among the cobwebs when it comes to IT strategic planning sessions and budgeting. Some in IT even regard it as a “necessary evil,” because it is the customary gathering place for problems and for interruptions of “production” work.Toward More Reliable Wireless With AirMagnet Enterprise 10
February 27, 2012 04:40 PM
If the phone isn't ringing, then your wireless users must not be feeling any pain, right? That can be a dangerous assumption in large, complicated wireless networks. Some issues may not be crystallized enough to raise your clients' ire, but the fact remains that performance is degraded. AirMagnet's latest Enterprise version wants to make hard-to-find problems more obvious even as the WLAN gets ever more complex.Virtualization, Cloud Having Little Impact On Databases
January 29, 2012 11:00 AM
Cloud computing has taken center stage during the last two years as the hot enterprise technology, but in the database realm, the public cloud and off-site hosted database services still represent too many unknown factors to truly have mass adoption. According to the co-author of the InformationWeek "State of Database Technology" report, the public cloud is so far having very little impact on enterprise databases.In Search of Infrastructure Visibility
July 06, 2011 09:02 AM
As companies get comfortable with cloud technology, even smaller organizations are venturing into the idea of having their own private clouds. This fact was corroborated by a Unisphere Research survey of 267 members of the Independent Oracle Users Group (IOUG) at the end of 2010. The survey revealed that 29% of organizations had already deployed an internal cloud, while another 15% were piloting, planning or considering private clouds.Building APM Requirements And A Business Case
August 06, 2010 06:52 PM
Last week we looked at laying the foundation for an APM solution, but now it's time to get to work. We introduced Jim - a veteran IT manager who lacks any APM solution. As we discussed, he needs to establish key performance indicators around a critical application, including performance metrics and SLAs. His billing system also has a service catalog and detailed security and reporting modules built into the system. As a Web-based application, the backend database is distributed and the application serves just under 2,000 users. As Jim lacks application fault or performance monitoring, he really is starting from scratch. So we are going to start with creating a document Jim can use for his requirements and build his business case.MCI To Extend Service-Level Agreements
April 20, 2005 07:00 PM
In May, MCI will offer improved SLAs that also would be available to the customers of third-party providers.Report: IP VPN Use Will Skyrocket In 2005
November 10, 2004 03:40 PM
Forrester says 82% of companies already use them, up from 55% in 2003.1 | 2 | Next Page »
