Results tagged "Avaya"
Total Search Results : 110
Avaya's Missing Piece: Virtual Network Architecture
November 12, 2010 01:11 PM
Introduced this week, the Avaya Virtual Enterprise Network Architecture (VENA) is intended to help address the growing demand for new content and business collaboration applications in and between data centers and campuses. The company says VENA helps reduce costs and improve service by improving network connections between application servers and end users, essentially providing an end-to-end connection from the desktop to the data center.Avaya Introduces Virtual Networking Architecture
November 12, 2010 09:53 AM
Avaya has launched a data networking architecture aimed at assisting enterprises utilizing virtualization and other collaborative technologies to meet the growing demand for new content and business collaboration applications in and between data centers and campuses.The Skype-Avaya Matchup May Transform The Call Center
October 04, 2010 09:30 AM
Avaya and Skype have announced a joint integration that makes Skype services available on a variety of Avaya platforms. Under the terms of the relationship, Avaya customers in the US will be able to make global calls via Skype right from their Avaya communications system. This is good news for enterprises today because the partnership can help them cut costs. In the long term, it may be even better news for contact centers because it will provide greater opportunity for businesses to connect with customers via voice, video, IM and more.Avaya Flare: Eye Candy For Your CEO
September 24, 2010 02:38 PM
Collaboration pundits got their drool opportunity last week with the introduction of Flare, Avaya's new communication tablet. For IT pros, Flare's real impact may have less to do what happens while in the hall and more at the desk. The Flare Experience, as Avaya calls is, a new kind of interface that will initially be available on the Avaya Desktop Video Device. Think of it as an iPad for business users.Call Center Relies On VDI For Agents
September 13, 2010 08:00 AM
Paradigm shift. New business model. Better mouse trap. These were some of the ideas behind the formation of Cloud10, a call center outsourcing agency, in 2005. Cloud10 wanted to use emerging technology to support a new breed of call center agents: individuals working from their homes across the country. This focus thrust the company to the forefront in deployments of virtual desktop systems.NACR Puts Words Into Action With Company-Wide Avaya Unified Communications
April 15, 2010 09:15 AM
For communications expert NACR (North American Communications Resource, Inc.), using the same solutions that it sells to customers has proven to be a smart and successful strategy for enhancing company-wide productivity, collaboration, and service levels.Voicecon: Going Forward, Vision Matters
March 24, 2010 10:27 AM
I spent the better part of Voicecon talking to vendor executives about their companies' UC visions. In many cases, these were centered around some vague notion of making communication easier by bonding voice, video and chat into a unified whole. Frankly, they are all skinning the same cat, which is fine, but I don't see video-conferencing being able to sustain excitement for too long. Sure, it's all shiny and new when you first see it, but on a daily basis it becomes just another medium. Vision has to capture the imagination and propel people into action. In this sense, according to my unscientific survey of vision on Voicecon, Avaya is the clear winner.VoiceCon: Is Desktop Video In Your Future? Vendors Say Yes
March 24, 2010 08:00 AM
Tandberg rolled out a new desktop video system, the EX90, that might very well indicate the shape of your desktop monitor in the years to come—a streaming video system and desktop monitor rolled into one, saving space on your desk. Tandberg isn't the only game in town; desktop HD streaming video from Polycom and Cisco were also demonstrated at the show. The demos look good, but the price is far too high for general deployment. Expect to see these hardware systems only in conference rooms or executive suites until the price drops.Voicecon: Partnerships VS Open Standards
March 23, 2010 10:50 AM
Microsoft is certainly gaining a number of important partnerships around their Office Communication Server with integration and partnership announcements from Audiocodes, Aastra, HP, Polycom and Verizon. Taken individually, none of these announcements is earth-shattering, but taken together it shows there is momentum growing behind OCS and also highlights the growing tension between open standards and practical interoperability.VoiceCon 2010: Vendors Clash Over Lack Of Standards. No One Wins
March 22, 2010 08:17 PM
The most salient message that came out of Next Generation Communications Architectures at VoiceCon 2010 came from Jack Jachner, VP of Cloud Communications for Alcatel-Lucent, who said, "you should choose your communications system from a communications company." Jachner wants that communications company to be Alcatel-Lucent, but that sentiment can be applied to nearly every other vendor represented on the panel, because there is little interoperability between communications systems.« Previous Page | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | Next Page »
