Ann Livermore, executive vice president of Hewlett-Packard, used her keynote on the last day of her company's HP Americas Partner Conference to encourage solution providers to take advantage of HP's product and services portfolio to solve customer challenges, and in the process help the company beat long-term rival IBM.
"We want to be the best of all companies in helping customers get the best out of IT," she said.
Services, regardless of whether they are provided by HP or its channel partners, is the key area where solution providers can improve both their revenue and margins, Livermore said.
"We want to work closely with you to make sure you use our services to extend your reach, and we use your services to extend our reach," she said.
Victor Villegas, director of marketing and alliances at Adeara, a Sunnyvale, Calif.-based solution provider, said that hearing vendors talk about services is always a tricky subject from a partner's point of view because solution providers also offer services.
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