5 Tips For Negotiating Cloud Software SLAs
Custom cloud service level agreements aren't the norm, but can be done. Prepare to make a business case to the cloud provider with this expert advice.
While negotiating special contract terms is not standard operating procedure in the world of software-as-a-service (SaaS), experts say companies have a much better shot at custom provisions if they know exactly what they're looking for and can frame their needs in the context of why they're critical for business. "You need to spend time figuring out why you need to make the change so you can make a business case to the cloud provider that it's in everyone's best interest that the changes be... Read full story on InformationWeek
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