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Is VoIP Right For Your Medium-Sized Enterprise?: Page 6 of 6

Moreover, network consolidation can provide enough payback to cover the initial capital expense of a network upgrade -- an upgrade that it will inevitable have to do, anyway, O'Brien says. "There are significant savings to be had by converging onto a single network," she says. "So even if you have to make upgrades to your IP network, the payback in a year, or even in three to six months, can cover these costs. You're lowering overall management costs and maintenance fees by consolidating on a single network."

At the end of the day, Cooley says, it's about doing your homework. The key to success, of course, is ensuring that the transition to VoIP doesn't cripple the company, and Bozzuto Associates' success in one office laid the groundwork for a much wider deployment of VoIP. The company is currently implementing IP telephony at its Philadelphia office, and Colley says that it's only a matter of time before the company's phones are IP from end-to-end.

"Part of what sold VoIP internally is that the initial deployment went very smoothly," he says. "We did it over a weekend, and we find that it's much easier to manage than our digital phone system. Now the executive opinion is 'Why don't we do this across the board?"