To protect identities, the messages below are anonymous. One reader talked about Skype, and why it's appealing:
"I'm using it [Skype] in my SOHO to communicate with overseas contacts. (Netherlands, Estonia, Mainland China, Philippines, etc.) It's only available in Beta form currently, but I can recommend it quite highly. It has text-message capability in addition to voice, and multiple-person conferencing is possible, and it also works extremely well. Some very minor bugs due to being in Beta have so far not deterred us from using it."
Here's praise from a Vonage user:
"I'm now on Vonage and love it. I was connected to Sprint residential and my monthly bill was $60. Vonage is $24.95 and it includes 500 minutes of long distance. We have a son and daughter-in-law in the Marines in Japan and the long distance charge is only 3 cents a minute. Thanks to Vonage we are saving a ton of dollars per month.