Network Computing is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

The Survivor's Guide: Will Vendors Be Less Flexible This Year?: Page 2 of 6

Another source of discounted IT products has been the secondhand market, which Cisco and other vendors legitimized by promoting "authorized" refurbished equipment repossessed through their credit units. New online auction houses have helped connect sellers with buyers.

Todd Schoenfeld, IT director at Point Biomedical Corp., a developer of medical imaging equipment in San Carlos, Calif., recently bought a Compaq tape library from a bankrupt biotech firm at a liquidation auction. The item, which lists for $200,000, cost him a mere $6,000. With his venture capital-backed firm just now ramping up for its first product release after seven years in development, Schoenfeld is on the prowl for bargains to equip hundreds of new hires planned for 2004. He also keeps a close eye on eBay. At press time, he was looking for a Compaq G3 server that was no more than two years old.

Of course, used equipment comes with hidden expenses and pitfalls. For one thing, a three-month maintenance and support contract with Hewlett-Packard, which now owns Compaq, costs more than the equipment itself, Schoenfeld says. Before he bought the tape library, he checked with HP to make sure it would offer a service plan. "We didn't want to get a doorstop," he says.

Although IT vendors have been careful to devise programs that don't cannibalize their core businesses, soft demand has kept prices low on new equipment.

"Every single category--storage, computers, networking--is trending to be more cost-effective than a year or two ago," says Tony Scott, chief technology officer at General Motors, which has cut its IT budget by $1 billion, to $3 billion, since spinning off IT consulting firm EDS in 1996. In Scott's view, information security is among the only IT categories that carry a premium today.