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Microsoft Offers No Response On Response Point

If you were wondering about the future of Microsoft's Response Point small business VoIP system, you can keep wondering. The system's future has been in doubt for months, and the company declined to clear up the confusion at a meeting with Voice over IP resellers this week.
Fredric Paul
July 02, 2009

If you were wondering about the future of Microsoft's Response Point small business VoIP system, you can keep wondering. The system's future has been in doubt for months, and the company declined to clear up the confusion at a meeting with Voice over IP resellers this week.ChannelWeb first reported on the issue in May, when Microsoft layed off much of the group behind Response Point, and wouldn't commit to future development of a 2.0 release.

This week, ChannelWeb reports that Response Point Program Manager John Frederickson told a town hall meeting with VoIP resellers that the company doesn't currently plan to release future versions of Response Point but will continue to maintain the product and evaluate specific feature requests.

Hard to know exactly what that means, but if I were looking for a VoIP PBX for my small business, I'd be looking for a little more reassurance about Response Point's future. Otherwise, I'd keep looking elsewhere.

According to ChannelWeb, Response Point is "a full-fledged IP PBX system designed for organizations with up to 50 employees." It boasts an "affordable price tag and robust feature set, which includes SIP trunking and click-to-call functionality via Outlook."

See Microsoft's Response Point site.

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