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Management Apps Span a Widening Spectrum: Page 9 of 13

Winner: NetSupport Manager 7.0, NetSupport, (888) 665-0808, (770) 205-4456. www.netsupport-inc.com

Managing desktops often requires juggling the needs of many users--don't you wish you could be in more than one place at a time? Luckily for harried helpdesk and desktop-support operators, PC remote-control software continues to improve. NetSupport Manager offers up the most complete set of remote control features with the best centralized management currently on the market.

Finalists:

• Net Op Remote Control 7.01, now shipping 7.5, Cross Tec Corp., (800) 675-0729, (561) 391-6560. www.NetOpUSA.com

•pcAnywhere 10.5, Symantec Corp., (800) 745-6054, (408) 517-8000. www.symantec.com