IBM says that most IT organizations have been dealing with massive growth and less-than-ideal results during the last few years. The challenge was to come up with how to dramatically increase its outsourcing business in a way that would enable future growth for their clients--sort of a gift that keeps on giving.
IBM says it tends to involve 80 percent standard solutions and 20 percent customization. The company started putting the concept together about two years ago, and a year later used itself as a test bed, deploying its entire storage infrastructure using the standardized asset-based approach, which is expected to lower its storage costs by nearly 50 percent.
According to the InformationWeek Analytics 2010 Business of Outsourcing Survey, nearly six of 10 IT shops outsource some critical function--management, engineering or development. Almost one-fourth keep executive and management functions in-house but look to outsource everything else. However, 29 percent of the 530 business technology professionals surveyed have fired a vendor within the last 12 months.
Last year HP launched its Cloud Start service, which includes everything for a cloud deployment, such as application and virtual machine sizing tools, deployment scripts, processes and workflows to new, on-board applications and training for HP's Cloud Service Automation software. The offering was based on taking a standardized approach to the company's consulting and build-out services, and offering a quicker turnaround.