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Why did our offshore software project fail?
Root Cause #1 -- Inexperienced Labor
Indian software labor is highly educated and dedicated, to be sure, but we found that workers lack the technical and people skills that come only with experience.
Our vendor's employees averaged only two years' experience. Because so much was riding on this trial project, the vendor assigned us a "senior" team: The Java and JSP developers each had four years of experience, and the tester had two years of experience. By comparison, any one of our internal Life Time software developers has more experience than the entire offshore team combined.
The on-site liaison explained that one reason offshore developers and testers are on such a junior level is because as soon as they gain experience, they're promoted to project management, account management and other nontechnical roles. Apparently, there isn't much of a promotion track for developers.
Subsea cable alternatives can provide a level of comfort for those concerned about disruptions. Realistically, they will continue to play a small, but critical role in the short term.
Maintaining existing network infrastructures often incurs huge technical debt before newer technologies are adopted over time.
Amid ongoing regional uncertainties, telecom infrastructure in the Middle East has expand to include terrestrial low-latency network infrastructure, which offers resilience and agility in navigating political complexities without relying solely on undersea networks.
