The software incorporates Fonality's hosted model, in which the phone system at the customer's premises is remotely monitored and administered by Fonality. "The customer gets a server running our phone system and software, but they do moves, adds and changes from our Web site, like software as a service," according to Lyman. The system also supports mobility, because the Fonality services can be accessed off the premises. All this should make the Dell-Fonality partnership a low-overhead VoIP option for small business.VoIP-News
Dell Brings VoIP to Small Businesses
Dell has teamed up with Fonality, a developer of unified communications and contact center solutions for small and medium-sized businesses, to create a VoIP (Voice Over IP) phone system suitable for businesses with fewer than 150 employees.The system uses Fonality software running on a Dell OptiPlex 330 server. Fonality CEO Chris Lyman claims that all a customer will have to do is plug in an appropriate phone, and the server will automatically detect it, provide an extension, and restart the phone.