If you're not getting the proper support, you may need to speak with a supervisor to ensure that your warranty and contractual obligations are fulfilled. (The supervisor is more likely to be responsive if you haven't verbally abused the dispatcher or repair technician.)
Consider inspecting the quality of repairs to your equipment under the contract. That doesn't mean watching over the technician's shoulder during the repair. Rather, have the person show you the repairs before he or she closes up the hardware. Ensuring that a repair is worth what you're paying saves time and money in the long run.
Subsea cable alternatives can provide a level of comfort for those concerned about disruptions. Realistically, they will continue to play a small, but critical role in the short term.
Maintaining existing network infrastructures often incurs huge technical debt before newer technologies are adopted over time.
Amid ongoing regional uncertainties, telecom infrastructure in the Middle East has expand to include terrestrial low-latency network infrastructure, which offers resilience and agility in navigating political complexities without relying solely on undersea networks.
