One of the hurdles is Verizon's decision to attempt to block the sale due to uncertainties the telecom giant has over existing Nortel support contracts—a problem that Avaya needs to address. Waving the flag of national security in a post 9/11 world, their gambit seems a bit of a stretch, but from a practical standpoint, maintaining existing support contracts is something any company that acquired Nortel would have to take on.
"As we work through integration planning, it is business as usual, and we will continue to focus on supporting our installed base," Joel Hackney, President of Nortel Enterprise Solutions, said. "Through deal closure and beyond, we will deliver on our stated customer commitments and maintain high levels of service and support. We will ensure our customers can fully leverage their existing Nortel investment as they benefit from the complementary capabilities of the Nortel and the Avaya portfolio of products and services." Hackney expects that Avaya and Verizon will reach an agreement and that Verizon's filing won't hamper the deal.
Like most executives, Hackney continued to talk up Nortel's accomplishments. Nortel hasn't been sitting idly by during the break-up, continuing its R&D push on 40 and 100GB trials and announcing several successful submarine cable trials that stretch distances for high capacity networking over existing fiber. Granted, the assets used in the trials are not part of the enterprise auction, but it all gives credence to Hackney's statements about on-going development.
Hackney said on the conference call that a minimum of 75% of Nortel employees will be retained by Avaya, but in a letter sent to employees posted at All about Nortel, he further qualified that statement, saying, "Outside of Nortel Government Solutions employees and those employees in countries where ARD [Acquired Rights Directive] or similar laws apply, we expect that a minimum of about 60% of the remaining Enterprise Solutions workforce will be offered employment with Avaya." The ARD is a European Union directive defining employee rights during an acquisition or transfer of assets.