In addition to the integration of contact center features, AltiWare 5.0 adds about 100 new features and capability enhancements to AltiGen's AltiServ IP telephony products, including E911 features that allow remote users to contact local emergency services and remote IP extension survivability.
"It's the most significant feature release in the company's history," Puchbauer said, noting that version 5.0 represents the sixth generation of AltiServ and an unbroken 10-year development cycle on the software.
Other new features include enhanced multisite management tools, redesigned user interfaces, improved reporting tools and a software development kit with additional APIs for developers and integrators.
Systems featuring the new software are available now, starting at $7,500.
Article appears courtesy of CRN.
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