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No data traffic can get from one side of the bridge to the other, or data is intermittently getting corrupted when passing through the bridge.


Thoroughly check the software and hardware configuration of the bridge. If in an Ethernet and TCP/IP addressing environment, check for the correct TCP/IP address. Attempt an ICMP ping test.

Are any incorrect configuration parameters present in the bridge?

Take the necessary action to resolve the problem and retest the bridge for proper operation. If the failure symptom is gone, record the problem in the network maintenance and service log. If the problem still exists after retesting, go to the next step.

Attempt to run bridge diagnostics.

Did running the diagnostics produce any errors that identify a bridge f ailure?

Take the necessary action to resolve the problem and retest the bridge for proper operation. If the failure symptom is gone, record the problem in the network maintenance and service log. If the problem still exists after retesting, go to the next step.

A problem may still exist with the bridge, but to get more conclusive fault-isolation data, run a protocol analysis session . If after that you cannot conclusively locate the problem, and you continue to find failure symptoms that point to a bridge problem, refer to the manufacturer's instructions.

November 15, 1996

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