You cannot access or use a printer connected
to the segment as a shared printer.
Check the Ethernet station node, file server or print server to which the
printer is connected and the printer itself, to make sure that they are
configured with all the proper hardware and software components and the
correct configuration parameters. Also check the network file server or
print server for all the correct printer-sharing software and proper configuration.
Are any incorrect configuration parameters present in the respective
Ethernet station node, network file server, print server or printer?
Take the necessary action to resolve the problem and retest the printer
for proper operation. If the failure symptom is gone, record the problem
in the network maintenance and service log. If the problem still exists
after retesting, go to the next step.
Attempt
to run any available printer diagnostics and test the printer cabling.
Did running the diagnostics and testing the printer cabling produce any
errors?
Take the necessary action to resolve the problem and retest the printer
for proper operation. If the failure symptom is gone, record the problem
in the network maintenance and service log. If the problem still exists
after retesting, go to the next step.
A
configuration problem may still exist with the printer or the printer network-sharing
software. Refer to the respective printer and printer software manufacturer's
instructions.
November 15, 1996
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