12.2 You have a problem accessing or using a printer connected to a specific ring station or file server as an unshared printer.


Check the ring station or file server to which the printer is connected and the printer itself to make sure that they are configured with all the proper hardware and software components and the correct configuration parameters.


Are any incorrect configuration parameters present in either the respective ring station or the printer?

Take the necessary action to resolve the problem and retest the printer for proper operation. If the failure symptom is gone, record the problem in the network maintenance and service log. If the problem still exists after retesting, go to the next step .

Attempt to run any available printer diagnostics and test the printer cabling.


Did running the diagnostics and testing the printer cabling produce any errors?

Take the necessary action to resolve the problem and retest the printer for proper operation. If the failure symptom is gone, record the problem in the network maintenance and service log. If the problem still exists after retesting, go to the next step .

A configuration problem may still exist with the printer or the printer network-sharing software. Reference the respective printer and printer-software manufacturers' instructions.

November 15, 1996

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