11 Modem Problems Are you having a problem accessing or using a modem connected to the ring as a shared modem? Go to page 11.1. Are you having a problem accessing or using a modem connected to a specific ring station or file server as an unshared modem? Go to page 11.2. Are you having a problem accessing or using a modem connected to a ring from a remote location? Go to page 11.3. If the respective modem is connected to a ring station or a file server, it is not actually considered a network peripheral because it does not contain its own NIC. In this case, the procedures beginning on this page are applicable. If the modem does contain its own NIC, you should troubleshoot the problem as a network peripheral by going to page 10. If after troubleshooting the problem as a network peripheral you feel that the modem or modem-sharing software is at fault, come back to this page. This procedure is generic as to the modem and modem network-sharing software manufacturer. For some of the troubleshooting steps on this page, you should also reference the manufacturer's documentation for any special November 15, 1996 Print This Page E-mail this URL