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Microsoft Windows Support Call Scams: 7 Facts
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noddaidh
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noddaidh,
User Rank: Apprentice
10/29/2012 | 11:47:58 AM
re: Microsoft Windows Support Call Scams: 7 Facts
Have just received one of these phone calls (here in NW England) Having never heard of this scam, I was obviously a little surprised that Windows Technical Support would take the trouble to contact me directly by phone! However I decided to go along with it out of curiosity if nothing else. All went well until the Indian caller asked me to carry out an exe operation.
When I refused and asked him to email me and prove his ID, he became quite stroppy,and eventually passed me onto his supervisor, who explained that an email woul be sent AFTER.
Insisting on an email FIRST, he eventually replied OK, what isyour email address. At which point I hung up!

But at least I wasted 30 minutes of their time!
MeekieOwl
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MeekieOwl,
User Rank: Apprentice
10/24/2012 | 8:27:36 PM
re: Microsoft Windows Support Call Scams: 7 Facts
I just received a call from someone who said he was from Windows Tech Support. He had an accent that sounded East Indian & said I had a virus or bot on my computer, among other things. He mentioned that he'd been notified by my provider. I said I had a good security system, but would check and call him back. I asked for his number. He gave me 315-636-4280 and asked if I'd be calling back using that number. I said, no. I already had a Microsoft Tech Support number and would use that...He hung up immediately.
spsehruh
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spsehruh,
User Rank: Apprentice
10/23/2012 | 7:48:20 PM
re: Microsoft Windows Support Call Scams: 7 Facts
I was just contacted by one of these spam companies. The caller claimed he was with Windows Tech Support. I kept insisting that he prove to me he was really affiliated with Microsoft, & he was unable to do that. While I was researching him, he asked me to go to his website to see that he was legitimate, gettech-supports.com, & click the "get support" button. This instantly generated a .exe file download, which I immediately canceled, so it couldn't finish downloading. Bottom line, Tech Support isn't going to call you first, EVER. You have to call them. If you get one of these calls, don't do anything they say, just hang up.
KurtW333
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KurtW333,
User Rank: Apprentice
9/20/2012 | 7:55:06 PM
re: Microsoft Windows Support Call Scams: 7 Facts
I had a similar scenario take place, but I was directed to Microsoft Support through Norton when I called because I was having difficulty removing Norton from my computer. Scary.
rsssr2h
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rsssr2h,
User Rank: Apprentice
8/8/2012 | 5:36:32 AM
re: Microsoft Windows Support Call Scams: 7 Facts
Has there been any progress made on catching the scumbags?
Pat F
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Pat F,
User Rank: Apprentice
8/6/2012 | 5:14:54 PM
re: Microsoft Windows Support Call Scams: 7 Facts
This particular company in India from all indicaitons has added a new twist to their SCAM. If you challenge them get ready for the threats including to distruction of your system to one that advised me they knew where I lived and I should be very careful and I could have an accident or be hurt.

Now I stop ignoring these folks when you threaten my safety or that of my family. The Indial agent who called me was not just rude, he was hostile the mintue I advised him I knew it was a scam. So I think it is time for the government to step in here is they can. For me I will simply have all calls that are private or unknow user blocked.

However it is a very sorry state of events when you don't have the right to your own phone, or safety in your home, and yet these just continue. One day let's hope these callers don't actually do more then threaten.
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