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Microsoft Windows Support Call Scams: 7 Facts
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Tom LaSusa
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Tom LaSusa,
User Rank: Apprentice
2/11/2013 | 5:37:24 PM
re: Microsoft Windows Support Call Scams: 7 Facts
Same here Joey. I got a call on Friday. I knew instantly it was the scam, but I went along with it for a few minutes to see how far I could take it. I finally said "You do realize I know this is one of those scam calls right?" The guy laughed and said "Oh you are a clever (censored)." And added a few more colorful metaphors before hanging up.

They're a classy bunch, yessir!

Tom LaSusa
InformationWeek Community Manager
Joeyzbrown
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Joeyzbrown,
User Rank: Apprentice
2/10/2013 | 3:24:13 AM
re: Microsoft Windows Support Call Scams: 7 Facts
I too got a call from a company in India. When I told them to take me off their "list", the man called me a "son of a b***h" and I should go f*** my mom.
Mathew
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Mathew,
User Rank: Apprentice
1/14/2013 | 10:33:54 AM
re: Microsoft Windows Support Call Scams: 7 Facts
Hi Glenda -- Great approach, and here's hoping your efforts help the authorities track the scammers down.
Best,
Mathew
Glenda
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Glenda,
User Rank: Apprentice
1/12/2013 | 9:25:28 PM
re: Microsoft Windows Support Call Scams: 7 Facts
I live in Toronto, Canada. I just received a call exactly how it was described in this article. I told them I didn't have time to stay on the phone and if I could call them back. They gave me a phone # 416-915-3536. I then called back and when I asked more questions they hang up on me. Next step is to report it to the authorities.
GmaCarol
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GmaCarol,
User Rank: Apprentice
11/21/2012 | 1:01:24 AM
re: Microsoft Windows Support Call Scams: 7 Facts
I received a call last week and basically hung up. I received another call tonight and it made me wonder if this really was a scam. I kept asking him how I could be sure this wasn't some scam.I asked him to give me information that he couldn't supply. He kept telling me I needed to hold down the windows key and ther "r" key at the same time. I wouldn't do it and he became extremely rude saying he was just doing his job trying to help me. He finally yelled at me and said if Ididn't want his help then he would just let me continue to have problems with my computer. I told him I wasn't having any problems. He finally hung up on me.
Wideawake
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Wideawake,
User Rank: Apprentice
11/10/2012 | 12:36:52 PM
re: Microsoft Windows Support Call Scams: 7 Facts
I just had a call from 'John Miller' who claimed to be from Microsoft and warned me of all the dangerous threats etc on my PC. He sounded very Indian and I kept him busy for at least 25 minutes. While he was talking , I decided to Google 'Windows 7 scam' . I decided to let him waste more of his time and after a while I started laughing out loud. I told him 'Nice try' AND then hung up.
noddaidh
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noddaidh,
User Rank: Apprentice
10/29/2012 | 11:47:58 AM
re: Microsoft Windows Support Call Scams: 7 Facts
Have just received one of these phone calls (here in NW England) Having never heard of this scam, I was obviously a little surprised that Windows Technical Support would take the trouble to contact me directly by phone! However I decided to go along with it out of curiosity if nothing else. All went well until the Indian caller asked me to carry out an exe operation.
When I refused and asked him to email me and prove his ID, he became quite stroppy,and eventually passed me onto his supervisor, who explained that an email woul be sent AFTER.
Insisting on an email FIRST, he eventually replied OK, what isyour email address. At which point I hung up!

But at least I wasted 30 minutes of their time!
MeekieOwl
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MeekieOwl,
User Rank: Apprentice
10/24/2012 | 8:27:36 PM
re: Microsoft Windows Support Call Scams: 7 Facts
I just received a call from someone who said he was from Windows Tech Support. He had an accent that sounded East Indian & said I had a virus or bot on my computer, among other things. He mentioned that he'd been notified by my provider. I said I had a good security system, but would check and call him back. I asked for his number. He gave me 315-636-4280 and asked if I'd be calling back using that number. I said, no. I already had a Microsoft Tech Support number and would use that...He hung up immediately.
spsehruh
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spsehruh,
User Rank: Apprentice
10/23/2012 | 7:48:20 PM
re: Microsoft Windows Support Call Scams: 7 Facts
I was just contacted by one of these spam companies. The caller claimed he was with Windows Tech Support. I kept insisting that he prove to me he was really affiliated with Microsoft, & he was unable to do that. While I was researching him, he asked me to go to his website to see that he was legitimate, gettech-supports.com, & click the "get support" button. This instantly generated a .exe file download, which I immediately canceled, so it couldn't finish downloading. Bottom line, Tech Support isn't going to call you first, EVER. You have to call them. If you get one of these calls, don't do anything they say, just hang up.
KurtW333
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KurtW333,
User Rank: Apprentice
9/20/2012 | 7:55:06 PM
re: Microsoft Windows Support Call Scams: 7 Facts
I had a similar scenario take place, but I was directed to Microsoft Support through Norton when I called because I was having difficulty removing Norton from my computer. Scary.
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