re: Microsoft Windows Support Call Scams: 7 Facts
I've been receiving this calls for a couple of days.
He says he's from the mac users department of microsoft in behalf of the spanish government (I Live in spain) and that they are receiving hundreds of messages from my computer because it's infected.
THey ask me to install teamviewer (for remote access) and I agree... they go to safari then and install "mackeeper"... this began to sound weird at that moment.
THen mackeeper shows me , as I was hoping, that I have more than 2000 junk files and files in other idioms that are keeping space from my hard drive.
Then the indian guy begin to shout "OMG YOU ARE SO INFECTED!! ¿?¿?
I almost laugh and he ask me to open a textedit and he begin to write how badly my computer is infected and that he is going to install updated certificates because IT's illegal to have a computer with outdated certificates.
I then ask him why do they have my data... and he gets angry, he tells me he is going to install those certificates for my safety and then I stop the teamviewer call.
He gets very angry and he tells me that he is going to block my computer.
I tell him "perfect, so I won't work today" and he insist on blocking my computer saying "ok, wait a second I'm blocking your computer now..."
I laugh and try to hung the phone but here's the tricky part: I couldn'! they called me, but I was trying to hung the phone call and they were still at the other side.
Apart from that I'm pretty sure it was a scam.
Hope this helps someone.