Comments
Microsoft Windows Support Call Scams: 7 Facts
Newest First  |  Oldest First  |  Threaded View
Page 1 / 3   >   >>
AnthonyR748
50%
50%
AnthonyR748,
User Rank: Apprentice
5/16/2014 | 5:56:17 PM
Phone Call From Microsoft Windows Support stating my computer was sending error message?
I've been called a couple of times now from some guy with a heavy Indian accent stating that my computer was sending Microsoft error messages and he was calling to fix them.  The first time he called I was a little suspicious right from the beginning.  Then he wanted me to let him use remote desktop to access my PC.  At that point I just hung up the phone.  Then a month later I get a call again.  The first time he forgot to hide his caller ID which is 011 56 42 311 5411 Chillan, Biobio.  He hung up and immediately called me back.  The 2nd time I played along for a little bit and then hung up.  After reading some other posts here I'm quite sure that this is nothing but some kind of scam.  AR
smithkevin784
50%
50%
smithkevin784,
User Rank: Apprentice
11/21/2013 | 2:03:34 AM
re: Microsoft Windows Support Call Scams: 7 Facts
Looking for realiable Windows Tech Support? Call 1-855-569-5945 and get the best Windows Support from Microsoft Certified Technicians. Call today for free diagnosis.

 

Toll Free Number: 1-855-569-5945

 

For more: https://www.pcsmartcare.com/
AshesFend
50%
50%
AshesFend,
User Rank: Apprentice
11/18/2013 | 11:47:09 AM
MICROSOFT sent me to these guys!!!
Recently, I called Microsoft phone support, directly from http://support.microsoft.com/contactus/ about my email having a problem. The solution which was figured out later was simply that I needed to empty space in my mail box. But my cousin helped me figure that out. I use outlook.com, a service they don't offer phone support for.
Anyhow, I wasn't shy to show that I was mind boggled that phone support did not support products they still support... I still don't get that. Regardless, the guy from Microsoft phone support ended up giving me a phone number. He said it was outlook.com support. But, he said there's no phone support for it at first, so.... What is this?

I called. What a mistake. The guy ran through my computer quickly to show it's being used as a bot and I'm one of the people who has the infamous "Zeus" malware. I needed some guy to come and manually code 7 things or something and it'd cost money of course to get rid of this horrible virus.
I panicked, got the guy off my computer, and scanned several times with several security products, and even grabbed RUBotted to find out I don't have it. 

OFFICIAL MICROSOFT PHONE SUPPORT DIRECTED ME, EVEN OFFERED TO REDIRECT THE LINE FOR ME, TO CONTACT A SCAM COMPANY.  I sh*t you not.
KathyA897
50%
50%
KathyA897,
User Rank: Apprentice
7/28/2013 | 6:56:37 PM
re: Microsoft Windows Support Call Scams: 7 Facts
I've talked to these bozos in the past, and yesterday, they contacted me again - this time with the caller ID blocked. After confusing the caller with questions like "Well, what is 'Windows Computers' - I've never heard of this," I finally decided to go along for a minute and let the man tell me that I had problems with my computer. That's when I told him I wanted to be placed on his company's "Do Not Call" list. As you know, in the US, that will quickly get cooperation and the end of the call, but in this case, I was informed that this would be a very bad idea because of all the horrible things that would happen to my computer if they could not call me back. So I asked to speak to a supervisor in North America and was offered the opportunity to talk with the "senior technician." When I addressed the Do Not Call List with the "senior technician," he told me twice to please take the phone out of my (female anatomy), and finally, that he was going to f*&! me before he snickered and finally hung up. Needless to say, I was pretty taken aback that these jerks had resorted to sexual harassment if they were challenged, but reading through the other comments, I suppose they know little is going to happen to them for their abuse.

I contacted local authorities (active city in a large metro area) and the officers didn't even take a report - just told me not to answer the phone if the caller ID was blocked. Disgusting.
Spyder7
50%
50%
Spyder7,
User Rank: Apprentice
7/25/2013 | 12:51:57 AM
re: Microsoft Windows Support Call Scams: 7 Facts
I just received the same call! The incoming number was again 222-555-7777 which I knew from a previous call was the same company. I could barely understand the guy.

As I was already in front of my laptop, once I got him to repeat the name of the company, which is Virtual Pc Secure, I had already typed it in and saw all of the comments on this scam. So I acted as if I was entering the info he was giving me, then he was reading this long ID# off... He said this is your computer ID correct? I said no, sorry it isn't... He then became verbally abusive and told me to go "F" myself and hung up!

Is there nothing we can do?
stu siney
50%
50%
stu siney,
User Rank: Apprentice
6/24/2013 | 10:34:57 AM
re: Microsoft Windows Support Call Scams: 7 Facts
the "scammer" said they were based in London, i said o thats nice where abouts then asked for the postcode....... she could not answer this... the phone then went quiet
Mnad
50%
50%
Mnad,
User Rank: Apprentice
6/19/2013 | 11:18:17 AM
re: Microsoft Windows Support Call Scams: 7 Facts
I had a similar call - not my first. This time I decided to play along. I sat without any computer, but answered his questions as if I did. When he tried to have me bring up the run command, and tell him what I saw there, I said it says "This page is unavailable." He was confused, but tried to help me work through it. He had me bring up the IE window, and directed me to type in the address bar, "www.t(as in Tom)e(as in Edward)" etc., to bring up TeamViewer.com, then push enter and tell him what I saw. I said "This page cannot be found". They passed me between supervisors, and for the last two, I said I saw these letters: y(as in yes) o(as in owl) etc. I asked him what he thought that could mean? He was silent a minute and then read, "You are an idiot?" I said "That's right. Why don't you guys stop doing these things to people's computers, and go and get a real job!".
He was still silent, so Ijust hung up.
orienb
50%
50%
orienb,
User Rank: Apprentice
4/1/2013 | 7:32:23 PM
re: Microsoft Windows Support Call Scams: 7 Facts
I was phoned today and informed that my INTEL had malware. The caller convinced me to allow him access to my computer after showing me that my computer had errors and warnings. I became more and more suspicious when he asked me to purchase protection. I ended the call saying I had to leave for work. We were connected for 30 minutes, and a malware program was installed. I unistalled it right away after disconnecting and restarting my computer. Do you think my files have been compromised? Do you have any advice for me?
MPSS
50%
50%
MPSS,
User Rank: Apprentice
3/8/2013 | 1:34:51 AM
re: Microsoft Windows Support Call Scams: 7 Facts
I got a similar call today.....I figured it was what it was ...A scam......So I thought I would have a bit of fun with this Indian guy who barely spoke understandable English. Having been born and raised in Latin America (I also had lived in India for a while) I decided that I would continue my conversation in my equally barely understandable Latino/ English (acted) accent, I asked how he was able to get my home phone number which by the way I was asked to repeat about three times because he had difficulty understanding MY accent he responded saying some gibberish BS that my URL that had appeared on his server and my phone number was attached to it ..(Again his answer was finally understood after having to repeat his question veeery slowly a couple of times).....Then he proceeded to ask if my computer was a Mac or Windows...( not OS) ....This poor idiot's English accent was so bad it was laughable and then of course purposely so was mine......... Sooo after about five minutes of this parody of both asking each other to repeat what we were trying to say to each other .....He hung up so I won out.......
MHHS
50%
50%
MHHS,
User Rank: Apprentice
2/19/2013 | 12:57:10 PM
re: Microsoft Windows Support Call Scams: 7 Facts
i just received a call from the Indian, saying called from Microsoft and wanted to check any if my computer has crush or anything. she explain all, and manipulate my computer, finally ask me to buy this and that. so Shit she turn off all my firewall, install the team viewer and advance system care and show me the computer scan and problem found and keep saying "o my god". then i said if i have more than a computer might go for the life time cost me 499 dollar. bu ti need to ask my family. i try to turn of the team viewer and she keep putting the cursor away. at last i hung up and check the scam online, phew..............i'm so close.
she said she is going to call back tomorrow for my answer. ooo man if we can do any thing to get these people hung.
Page 1 / 3   >   >>


White Papers
Register for Network Computing Newsletters
Cartoon
Current Issue
2014 State of Unified Communications
2014 State of Unified Communications
If you thought consumerization killed UC, think again: 70% of our 488 respondents have or plan to put systems in place. Of those, 34% will roll UC out to 76% or more of their user base. And there’s some good news for UCaaS providers.
Video
Slideshows
Twitter Feed