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Microsoft Windows Support Call Scams: 7 Facts
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Susan Fogarty
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Susan Fogarty,
User Rank: Strategist
10/30/2014 | 9:08:12 AM
Re: migrated vs2008 to vs2013 not working fine
Hi Satya, I'm sorry your migration is not going well. We'll try to help you, but you may get quicker results by searching on the Microsoft Technet site. Have you tried that? The link is here: http://technet.microsoft.com/en-us/ms772425.aspx
satyaprakashyadav
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satyaprakashyadav,
User Rank: Apprentice
10/30/2014 | 4:40:59 AM
migrated vs2008 to vs2013 not working fine
When Inserting/Updating any records on any page, the record will get affected in database. But, after some time the effect of these records disappears from Database. i.e. The records I have inserted gets deleted from Database, and the records I have updated shows previous values. It seems like some process is rolling back these records after Insert/Update operation is performed

 

 

Please help urgent
Susan Fogarty
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Susan Fogarty,
User Rank: Strategist
8/21/2014 | 9:37:36 AM
re: Microsoft Windows Support Call Scams: 7 Facts
Excellent, I'm glad to hear it. It's good that you were vigilant and paying attention. Even with a Mac, the hackers keep getting more clever ;) And they are really bold, if they call you up pretending to be the Spanish government!
JaviQuil
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JaviQuil,
User Rank: Apprentice
8/21/2014 | 9:30:34 AM
re: Microsoft Windows Support Call Scams: 7 Facts
Hello, 

 

THey only installed MacKeeper and I was "watching" the whole thing... so I just uninstalled it and that's all. 

 

My computer is the same as before, it wasn't infected (its a mac for Godshake! :P) and everything is alright. 

 

The problem here comes when they want to install certificates... but I didn't allow them to. 

 

 
Susan Fogarty
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Susan Fogarty,
User Rank: Strategist
8/21/2014 | 9:22:05 AM
re: Microsoft Windows Support Call Scams: 7 Facts
JaviQuil, thanks for that story. We'll all be on the lookout for calls like this. How is your computer working now? Do you think there have been any lasting effects from what was remotely installed?
JaviQuil
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JaviQuil,
User Rank: Apprentice
8/21/2014 | 3:35:27 AM
re: Microsoft Windows Support Call Scams: 7 Facts
I've been receiving this calls for a couple of days. 

 

He says he's from the mac users department of microsoft in behalf of the spanish government (I Live in spain) and that they are receiving hundreds of messages from my computer because it's infected. 

 

THey ask me to install teamviewer (for remote access) and I agree... they go to safari then and install "mackeeper"... this began to sound weird at that moment. 

 

THen mackeeper shows me , as I was hoping, that I have more than 2000 junk files and files in other idioms that are keeping space from my hard drive. 


Then the indian guy begin to shout "OMG YOU ARE SO INFECTED!! ¿?¿?

 

I almost laugh and he ask me to open a textedit and he begin to write how badly my computer is infected and that he is going to install updated certificates because IT's illegal to have a computer with outdated certificates. 

 

I then ask him why do they have my data... and he gets angry, he tells me he is going to install those certificates for my safety and then I stop the teamviewer call. 

He gets very angry and he tells me that he is going to block my computer. 

 

I tell him "perfect, so I won't work today"   and he insist on blocking my computer saying "ok, wait a second I'm blocking your computer now..." 

 

I laugh and try to hung the phone but here's the tricky part: I couldn'! they called me, but I was trying to hung the phone call and they were still at the other side. 

 

Apart from that I'm pretty sure it was a scam. 

 

Hope this helps someone. 
AnthonyR748
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AnthonyR748,
User Rank: Apprentice
5/16/2014 | 5:56:17 PM
Phone Call From Microsoft Windows Support stating my computer was sending error message?
I've been called a couple of times now from some guy with a heavy Indian accent stating that my computer was sending Microsoft error messages and he was calling to fix them.  The first time he called I was a little suspicious right from the beginning.  Then he wanted me to let him use remote desktop to access my PC.  At that point I just hung up the phone.  Then a month later I get a call again.  The first time he forgot to hide his caller ID which is 011 56 42 311 5411 Chillan, Biobio.  He hung up and immediately called me back.  The 2nd time I played along for a little bit and then hung up.  After reading some other posts here I'm quite sure that this is nothing but some kind of scam.  AR
smithkevin784
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smithkevin784,
User Rank: Apprentice
11/21/2013 | 2:03:34 AM
re: Microsoft Windows Support Call Scams: 7 Facts
Looking for realiable Windows Tech Support? Call 1-855-569-5945 and get the best Windows Support from Microsoft Certified Technicians. Call today for free diagnosis.

 

Toll Free Number: 1-855-569-5945

 

For more: https://www.pcsmartcare.com/
AshesFend
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AshesFend,
User Rank: Apprentice
11/18/2013 | 11:47:09 AM
MICROSOFT sent me to these guys!!!
Recently, I called Microsoft phone support, directly from http://support.microsoft.com/contactus/ about my email having a problem. The solution which was figured out later was simply that I needed to empty space in my mail box. But my cousin helped me figure that out. I use outlook.com, a service they don't offer phone support for.
Anyhow, I wasn't shy to show that I was mind boggled that phone support did not support products they still support... I still don't get that. Regardless, the guy from Microsoft phone support ended up giving me a phone number. He said it was outlook.com support. But, he said there's no phone support for it at first, so.... What is this?

I called. What a mistake. The guy ran through my computer quickly to show it's being used as a bot and I'm one of the people who has the infamous "Zeus" malware. I needed some guy to come and manually code 7 things or something and it'd cost money of course to get rid of this horrible virus.
I panicked, got the guy off my computer, and scanned several times with several security products, and even grabbed RUBotted to find out I don't have it. 

OFFICIAL MICROSOFT PHONE SUPPORT DIRECTED ME, EVEN OFFERED TO REDIRECT THE LINE FOR ME, TO CONTACT A SCAM COMPANY.  I sh*t you not.
KathyA897
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KathyA897,
User Rank: Apprentice
7/28/2013 | 6:56:37 PM
re: Microsoft Windows Support Call Scams: 7 Facts
I've talked to these bozos in the past, and yesterday, they contacted me again - this time with the caller ID blocked. After confusing the caller with questions like "Well, what is 'Windows Computers' - I've never heard of this," I finally decided to go along for a minute and let the man tell me that I had problems with my computer. That's when I told him I wanted to be placed on his company's "Do Not Call" list. As you know, in the US, that will quickly get cooperation and the end of the call, but in this case, I was informed that this would be a very bad idea because of all the horrible things that would happen to my computer if they could not call me back. So I asked to speak to a supervisor in North America and was offered the opportunity to talk with the "senior technician." When I addressed the Do Not Call List with the "senior technician," he told me twice to please take the phone out of my (female anatomy), and finally, that he was going to f*&! me before he snickered and finally hung up. Needless to say, I was pretty taken aback that these jerks had resorted to sexual harassment if they were challenged, but reading through the other comments, I suppose they know little is going to happen to them for their abuse.

I contacted local authorities (active city in a large metro area) and the officers didn't even take a report - just told me not to answer the phone if the caller ID was blocked. Disgusting.
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