re: 5 Social Lessons From The Rush Limbaugh Imbroglio
Great discussion with Allen, Eric. It seems like the rules for crisis management are the same in principle as they were in years past, but, with social media, the window you have for effective response has been narrowed significantly (to put it mildly). Rather than days to figure out what to do you have hours (if that).
Contributing Editor, The BrainYard