Comments
3 Steps To A Successful UC Strategy
Newest First  |  Oldest First  |  Threaded View
MarciaNWC
50%
50%
MarciaNWC,
User Rank: Strategist
5/16/2014 | 7:05:17 PM
Re: Tools
That's a good question aditshar1. Not sure what else can be done for prevention other than consumer education.
aditshar1
50%
50%
aditshar1,
User Rank: Ninja
5/16/2014 | 3:07:31 AM
Re: Tools
Thank You @Marcia, for the interesting infograph. 36% says that they worry about Voice phishing, curious to see how we will manage this threat.
MarciaNWC
50%
50%
MarciaNWC,
User Rank: Strategist
5/15/2014 | 12:45:29 PM
Re: Tools
It looks like many share your security concerns, according to InformationWeek's 2014 Unified Communications Survey. 54% said they're worried about an attacker acccessing the network via a UC system and 36% are worried about voice phishing.
aditshar1
50%
50%
aditshar1,
User Rank: Ninja
5/15/2014 | 4:07:11 AM
Re: Tools
We do have large variety of tools available in market but these tools also present a new mode for viruses in the IT environment and especially if the tools extend to users outside the company (May be 3rd party employee, contractor or customer)
ErikaVan
50%
50%
ErikaVan,
User Rank: Strategist
5/14/2014 | 4:22:22 PM
Re: documentation
Hi Marcia - I find that if you dig a little deeper on the UC topic, you really are getting at collaboration.  Within this area, lies how you manage knowledge and content across the organization.  Great information exists in many companies today and to your point when people leave, so does the experience.  Finding ways to standardize on how people share, how they tag it and where they put it, goes a long way to supporting a more collaborative environment.  Thanks for the well wishes!
MarciaNWC
50%
50%
MarciaNWC,
User Rank: Strategist
5/14/2014 | 11:18:16 AM
Re: Tools
Hi aditshar1, can you elaborate? What do you think is holding companies back from leveraging communications tools more?
aditshar1
50%
50%
aditshar1,
User Rank: Ninja
5/14/2014 | 3:55:48 AM
Tools
One of the point i would like put here, in UC how we will leverage communications tools which still seems to be in very limited scope.
MarciaNWC
50%
50%
MarciaNWC,
User Rank: Strategist
5/13/2014 | 6:24:15 PM
Re: documentation
Good tip Brian, thanks. It seems video and audio documentation would be a lot easier for some folks to produce, compared to text documents.
Brian.Dean
50%
50%
Brian.Dean,
User Rank: Ninja
5/13/2014 | 6:20:00 PM
Re: documentation
Marcia, interesting question, I think if an organization has embraced UC and the flexibility it provides, then the documentation process could be taken a step forward by allowing video and audio documentations. At some instances, video provides better real-time collaboration or historic record keeping, and could prove to be helpful down the road to another employee.
MarciaNWC
50%
50%
MarciaNWC,
User Rank: Strategist
5/13/2014 | 4:53:43 PM
documentation
Thanks for these tips Erika. On the documentation front, do you have any best practices you can recommend? Organizations do tend to rely on workers to remember infrastructure details -- a practice that's really shot when an employee leaves.


Best wishes on a speedy recovery!


Slideshows
Cartoon
Audio Interviews
Archived Audio Interviews
Jeremy Schulman, founder of Schprockits, a network automation startup operating in stealth mode, joins us to explore whether networking professionals all need to learn programming in order to remain employed.
White Papers
Register for Network Computing Newsletters
Current Issue
Research: 2014 State of the Data Center
Research: 2014 State of the Data Center
Our latest survey shows growing demand, fixed budgets, and good reason why resellers and vendors must fight to remain relevant. One thing's for sure: The data center is poised for a wild ride, and no one wants to be left behind.
Video
Twitter Feed