Re: The cloud WLAN gap
There are clear advantages to cloud-managed networking. Sometimes those advantages become disadvantages with age. I've run into this in my home lab.
I believe most cloud-managed infrastructures have what could be called an offline mode, so that loss of external connectivity will not shut down your network or wireless LANs. Anything that depends on realtime Internet/cloud access needs to be fixed or replaced.
However, hardware that becomes a virtual brick without the cloud service is suboptimal. Hardware that can't be un-virtual-bricked at all is bad for the environment and the market. I won't name names on either of these but they both are in my home lab at the moment as paperweights.
I understand the desire to keep revenue streams going, and not have to provide lifetime support to people who buy on eBay, but if you can't replace hardware on your own or if you can't tell if a piece of hardware is a brick or a usable piece of gear when you buy it, it's going to hurt you if you're a SOHO/ROBO/POHO user.
At least make it possible for your prospective new customers to unlock a piece of gear at some cost. Or offer a trade-in plan for gear you want to remit to the landfill.