Low Score< scoring range: 1 - 10 >
< your score:"; var low2 = ">
Given your requirements, there is no ROI for VOIP in your organization. The cost of implementing VOIP will significantly outweigh any fancy functionality that you might add.
< Close Window >
"; var med1 = "
Medium Score< scoring range: 10 - 15 >
< your score:"; var med2 = ">
VOIP may make sense in your organization, but requires further analysis on your traffic patterns and business requirements. A quick analysis of 3-4 weeks can determine whether or not you should proceed with it.
< Close Window >
"; var high1 = "
High Score < scoring range: greater than 15 >
< your score: "; var high2 = ">
VOIP is a technology that you should certainly explore. The preliminary business case will be based on traffic patterns, business application requirements, and technology refresh. Moving straight into a competitive procurement effort makes the best use of your time and money.
< Close Window >
"; function scoreit() { tmp1 = parseInt(an1); tmp2 = parseInt(an2); tmp3 = parseInt(an3); tmp4 = parseInt(an4); tmp5 = parseInt(an5); score = tmp1+tmp2+tmp3+tmp4+tmp5; if (score <= 10 && score >= 0) { pageid1 = low1; pageid2 = low2; CreateNewWindow(); } if (score <= 15 && score >= 11) { pageid1 = med1; pageid2 = med2; CreateNewWindow(); } if (score >= 16) { pageid1 = high1; pageid2 = high2; CreateNewWindow(); } function CreateNewWindow() { myWin = window.open("", "myWindow", "toolbar=0, width=400, height=300"); myWin.document.open(); myWin.document.writeln(pageid1); myWin.document.writeln(" " + score + " "); myWin.document.writeln(pageid2); } } // End -->
IT Exam: The ROI of VoIP: Does it Make Sense for You?

VoIP is the term for making telephone calls using a traditional data network, and it has solicited a tremendous amount of interest in both small and large organizations in the past year.

The motivation for VoIP is to reduce the number of networks an organization has to manage and to reduce the costs of the two networks. The trade-off is ensuring call quality. This quiz is designed to take you through the five key questions that allow you to determine if VoIP is right for your organization. Greenwich Technology Partners has been helped many organizations reduce voice cost by leveraging a combination of techniques -- one of which is VoIP, but it isn't for everyone.


Created by:
Shally Bansal Stanley
CTO, Greenwich Technology Partners
sstanley@greenwichtech.com

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1. What percentage of your direct dial calls is on-net to on-net?
  • Less than 20%
  • Between 20% and 60%
  • Between 60% and 80%
  • Greater than 80%
2. What percentage of your calls originate from outside the US, Canada, and Western Europe?
  • Less than 20%
  • Between 20% and 60%
  • Between 60% and 80%
  • Greater than 80%
3. To what extent does your business use advanced call center technologies like CTI?
  • Not at all with no plans to in the near future
  • Planning to in the future
  • Moderate usage
  • High usage
4. How near to the end of life (EOL) is your existing PBX equipment?
  • Not at all
  • Within the next 5 years
  • Within the next 2 years
  • It is currently at EOL
5. How important is voice quality and reliability to your business users?
  • Your job would be in jeopardy if quality suffered
  • Critical
  • Moderate
  • Not at all