If you're tired of whiny users getting the better of you. If you feel a strange sense of elation talking technical gibberish, then put pen to paper (or fingers to keyboard as it were) and send us a haiku that answers a silly user question or describes a very sad help desk scenario. Here's how it works. Send us your poetic masterpieces, and we'll pick and promote the best of the best each week. Good luck!

Here's this week's pick of the poetry, by John Inscoe:

When email is down
We can't send you a notice
That says email's down

And don't forget to read through our First Annual Haiku Contest results.