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IBM's Tivoli Tries To Change With The Times

Yet, the Tivoli line is showing its age in some cases. Businesses are now turning to virtualization to maximize the use of their data center products. "Like other established suppliers, it has taken time for IBM to deliver tools for virtualized environments," says Forrester Research’s Garbani. The software supplier enhanced the Tivoli Provisioning Manager, so it now supports image federation and deployment across heterogeneous infrastructures.

Increasingly, executives use mobile devices, smartphones and tablets to tap into corporate information. At the moment, the company appears to be a few steps behind users desires. "Our customers are obviously interested on delivering QoS [quality of service] functions to their mobile endpoints," notes Matt Ellis, VP of Service Availability and Performance Management at IBM Tivoli Software. So, the company is looking at ways to embellish its story in that arena.

Its sales approach could be fine-tuned as well. "IBM seems to be focused on large-scale deployments, where Tivoli is to be bundled in as part of a comprehensive solution rather than establishing its management products themselves," says Garbani. Like HP, IBM needs to determine if its future revolves around products or services.

Since the Tivoli acquisition, IBM has been viewed as a leading network and systems management supplier. Moving forward, the product line faces significant new challenges, so it is not clear that its future will be as luminous as its past.

See more on this topic by subscribing to Network Computing Pro Reports Research: Virtualization Management (subscription required).


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